We really like when people make reservations far ahead of their much anticipated vacation but what happens when you have an emergency and need to leave with a moment’s notice or you wind up in the hospital? Well, if you are an existing client and we have a key on file we are just a phone call away. We understand that things happen and, as long as we have someone available we can usually squeeze you in.
If you’re not an existing client we’ll do what we can to work with you.
In order to schedule services we would need to meet you and your pets beforehand to go over their routine, fill out the paperwork and pick up keys. If we have time and availability we’ll do whatever we can to help.
Unfortunately without meeting you and your pets we wouldn’t be able to help you.
Without a signed contract, we cannot legally enter your home.
I’ve been really surprised by the number of people over the years that call and say they have already left and left a key under the mat.
Don’t be afraid to reach out to a pet sitter in case of an emergency but please understand that we are limited liability wise on what we can do.