I’ve heard people compare hiring employees to dating. On the first date (interview) they are on their best behavior and say everything you want to hear. Over the years I’ve learned how to read between the lines and am usually pretty good at judging whether someone would be a good fit for our team or not.
Category Archives: Policies
We survived Snomageddon 2017. We ended up getting two feet at our house in East Greenbush. The roads were really bad and getting to pet sits was a real challenge for us. Continue reading
Here we go again! Snowmageddon 2017 is scheduled to start tomorrow morning. As you can imagine, the snow can greatly impact our schedules. So what exactly is our bad weather policy? Continue reading
In previous blog posts we’ve discussed why we usually won’t ‘job share’ with a third party. But what if you just want someone else to have access to your home and they won’t be taking any responsibility for your pets? Well, to us, that is not safe either. Continue reading
We have found over the years that word of mouth is our biggest source of new clients. Traditional advertising doesn’t work very well when it comes to pet sitting. People look for a pet sitter when they need a pet sitter, not when they see an advertisement for a pet sitter. Continue reading
In a previous blog we discussed Why We Want To Be Your Pets Sole Caretaker but this past week we received a request for a job share and we were berated when we turned the potential client down.
By far, one of the most frequently asked questions we receive is how long does the pet sitter/dog walker stay? We offer two options for visits.
In the past couple of years we have instituted a new policy of requiring TWO working keys when we sign up a new client. This has been met with some resistance from people. Continue reading
We love, love, LOVE clients who plan in advance. We currently have bookings on the schedule from one client in particular (and you know who you are!) for August 2017 which was booked in August 2016! Not everyone is that organized though. Continue reading
When using a pet sitting service for the first time it’s understandable that people are hesitant to hand over their keys. We get that. We always ask the client if they would like us to keep their key on file for future use. I would say about 85% of new clients tell us absolutely, keep my key, I plan on using you again! Every once in a while though people request their key be left on the pet sitter’s last visit. Continue reading